TERMS & CONDITIONS
The following terms and conditions apply to all orders placed by the customer with iRiE KiDZ, at the iriekidz.com website, mobile website, or mobile application (jointly referred to as ”iriekidz.com”).
By using iriekidz.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
Only persons of legal age, 18 or older with a delivery address in Jamaica can place an order with iriekidz.com. More information can be found on our customer support page – delivery.
The terms might be amended from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on iriekidz.com at the time you place your order.
iRiE KiDZ wishes to provide the best possible online experience. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the hm.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices and delivery charges
The prices displayed on iriekidz.com is in Jamaican dollars. The prices do not include a delivery charge.
The cost for delivery is indicated during the check-out process. For more information regarding delivery cost please visit our delivery policy page. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.
Prices in store and online may vary.
3. Ordering/conclusion of contract
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. iRiE KiDZ will fulfill the order in accordance with the email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact iRiE KiDZ Customer Support who will settle the refund.
iRiE KiDZ endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 3-7 business days following confirmation of an order. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 7 days, you may cancel your order. Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.
To learn more visit our Delivery Policy page.
The delivery method will be either courier or Zip Mail – Jamaica Post Office. The best delivery method will be determined by iRiE KiDZ, based on the customer’s location.
If your order does not arrive by the scheduled date, please contact iRiE KiDZ Customer Support.
You can use our In-Store Collection service, just select ‘collect in-store’ in the checkout. You will receive confirmation by text message and email. Remember to bring your ID as we are not able to hand over your parcel without it.
Pick-up in store is available at 22 Barbican Road, Kingston 6. Tuesday-Saturday – 10.00 a.m – 5.00 p.m
iRiE KiDZ returned items, must be in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact and should not be removed. For further information read the Refund/Returns policy.
7. Payment methods
WiPay Jamaica will collect credit card or debit card payments on behalf of iRiE KiDZ; making your payments quick, safe and secure. No WiPay fees are charged back to the customer.
WiPay is a registered Payment Service Provider. All funds collected on the iRiE KiDZ site are held within the framework of existing regulated financial institutions in Jamaica.
The applicable payment will immediately be deducted from your card by WiPay.
iRiE KiDZ operates the site in Jamaican dollars.
8. Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.
An item’s measurements given on iriekidz.com are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.
Our size chart is given as a guide only.
If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by contacting our Customer Support team.
10. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at iriekidz.com remain with iRiE KiDZ. Any use of iriekidz.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of iRiE KiDZ.
11. Company Information
iRiE KiDZ Limited
Company business address: 22 Barbican Road, Kingston 6, Jamaica
Company registration number: 119082